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编辑当前文件:/home/qrafawbu/thefirstcookout.com/support/application/views/themes/bss2020/ticket/details.php
title;?>
ticket_body;?>
0){ foreach ($ticket_replies as $trep){ echo GetTicketReplyHTML2020($trep); } }?>
:
getTextByKey("status");?>
status!="C"){ echo form_open ( site_url("ticket-confirm/ticket-reply/{$ticketObj->id}"),array("class"=>"form app-ajax-form","id"=>"reply_form","method"=>"post","enctype"=>"multipart/form-data","data-on-complete"=>"on_complete","data-beforesend"=>"on_beforesend","data-multipart"=>"true"));?>
" class="form-control app-html-editor" id="ticket_body" name="ticket_body" placeholder="" data-bv-notempty="true" data-bv-notempty-message="" ></textarea>
is_public=="Y"){?>
value="Y" class="" id="is_private" name="is_private" >
GetClientStatus(); GetHTMLOptionByArray($status_list); ?>
">
id}");?>" class="btn btn-xs btn-info">
:
ticket_track_id;?>
:
first_name){ echo get_grid_user_img($ticket_user->first_name." ".$ticket_user->last_name,$ticket_user->photo_url,$ticket_user->id,$ticket_user->user_type,true); }?>
:
priroty,$ticketObj->GetPropertyOptionsTag("priroty"));?>
:
cat_id);?>
:
assigned_on)){ $assign_user=Mapp_user::get_user_obj_by($ticketObj->assigned_on); if($assign_user){ echo get_grid_user_img($assign_user->title,$assign_user->img_url,$assign_user->id,"A",true); }else{ echo $ticketObj->assigned_on; } } ?>
:
opened_time);?>
:
status,$ticketObj->GetPropertyOptionsTag("status"));;?>
0){?>
fld_title;?>
:
fld_value_text; if($custom_fld->is_api_based=="Y"){?>
id}/{$custom_fld->id}");?>" class="popupform btn btn-xs btn-info">
1){?>
log_by_type=="U"){ if($ticket_user->id==$ticket_log->log_by){ $log_user_name=$ticket_user->first_name." ".$ticket_user->last_name." (You)"; }else{ $log_user_name="Other user need to work later"; } }else{ $log_user_name=Mapp_user::get_user_obj_by($ticket_log->log_by)->title; } echo GetTicketLog($ticket_log,$log_user_name); }?>